Custom Order Specifics

PRODUCTION
7 day delivery (after sample approval) is standard for in stock orders. Rush orders are accepted only if the production schedule allows.

PRE-PRODUCTION PROOFS
Pre-production proof is required on all new orders over 144 pcs. Applicable set up charges such as disc or screen charges will be invoiced when pre-production proof is approved. Proofs for orders of 143 caps or less will be virtual.

OVER-RUNS/UNDER-RUNS
Every effort is made to ship exact quantities; however, a 5% over or under variance will be considered complete and billable. A $40.00(A) charge applies to orders requesting an exact quantity and purchase order must indicate as such.

FABRIC COLOR VARIATIONS
Due to color variations of dye lots, exact color matches of material are not guaranteed. In camouflage patterns, variations may occur in the placement of certain areas of the pattern due to random cutting. Certain distressed materials will have shading variations. Please note: when mixing fabric colors on a cap (i.e. contrasting crowns and visors), some dark colored fabrics may bleed onto light colored fabrics. AccessoryCore is not responsible for fabric bleeding when dark and light colored fabrics are combined.

IMPRINT COLORS
Color matches are not guaranteed to be exact, whether PMS colors or color swatches. Every effort is made to match with no extra charge. All materials print differently; therefore, there may be a variation of print colors on orders of different materials or colors. When decorating on camouflage, no guarantees can be made that the pattern will not interfere with decoration (i.e. a branch, leaf or bark may fall behind decoration). AccessoryCore is not responsible for fabric bleeding which may occur when imprinting a light color on a dark fabric. It is not recommended to place a white imprint on a red or black cap because the imprint may have a pink or gray hue. Distressed materials in all colors have a tendency to bleed into light colored embroidery threads and prints.

LAUNDERING
It is not recommended to wash or dry clean caps.

ORDER PROCESSING
All prices and materials/fabrics are subject to change without notice.

ORDERS
Orders must be made in written form with purchase order number. No phone orders are accepted. Confirmation of faxed orders must be marked as such to avoid duplication. AccessoryCore is not responsible for duplication of orders that do not indicate confirmation. Orders with faxed artwork will not be scheduled into production until appropriate art is received. Ship dates cannot be scheduled until clarification of order has been completed (if needed), artwork has been approved and additional charges (if any) have been accepted.

CANCELLATIONS
No cancellations will be accepted unless approved by AccessoyCore and submitted in written form. Once an order has been entered into production it cannot be cancelled.

CHANGES/CORRECTIONS
Changes to an order already in process may be made depending on the status of the order, providing the customer agrees to compensate for all costs (if any) and agrees to additional production time (if necessary).

SIZING
Caps are normally one size fits all. Exceptions include: style i5000Y and i2030Y available in youth, style 500, which is available in large. Style 300 is available in youth (6 3/4” and 7 1/8”), large, x-large and XXL (add $.20(A) each for XXL). Style i3090, i7018, i7009 and i7012 are available in S/M and L/XL. Style 800 and 1001 are available in XXL add $.20(A) each. Minimum order is 48 pieces per size for sized caps.

ARTWORK
All imprints, logos or trademarks displayed in this catalog are for illustration purposes only. These items are not available for sale unless specific permission is issued by the owner of that product. Color photographs in this catalog are approximate and may or may not be a true color representation of the actual product. To see actual fabric color, please order a sample or swatch.
Submit vector art and clear, concise instructions. Art that is not vector art may require additional charges and delay production. Artwork charges are $50.00 per hour. Exact duplication of logos and type styles cannot be guaranteed unless vector art to size specifications is submitted. Unless otherwise requested, Cap America will size art to best fit the decoration area. Artwork submitted via e-mail must meet the following specifications: files should be in vector format, preferably Adobe Illustrator (AI), if any images are used, they should be no less than 300 dpi and placed in an Encapsulated Postscript (EPS) file and be included in e-mail, convert all fonts to paths. JPEG, TIF, PDF, BMP and CDR files can be used, preferably in hi-resolution (300 dpi), but vector art is preferred. 

COPYRIGHT/TRADEMARK LAWS
AccessoryCore assumes when artwork is submitted for reproduction in producing an order that the artwork was submitted in full compliance with the laws governing copyright, trademark, etc. Purchasers, by placing these orders, agree to hold AccessoryCore not liable for any damages and/or costs arising under these laws as a consequence of our use of said artwork.

SHIPPING
All orders are FOB MO or CA. 

DROP SHIPMENTS
Drop shipments are $4.00(A) per location plus applicable freight charges.

PACKAGING
Please note that when air shipments are requested (such as FedEx Priority or Standard Overnight, FedEx 2Day, UPS Red, Blue, etc.) dimensional rates will apply. Contact customer service for estimated shipping charges.

RETURNS
Returns will not be accepted without a Return Authorization number provided by Cap America. All claims must be made in writing no later than 10 working days from order shipment. Inspect all shipments for accuracy immediately. Cap America is not liable for decoration quality when done by other suppliers on our blank caps.

Decoration Information

Front Panel Embroidery
All pricing includes front panel embroidery up to 10,000 stitches. Free embroidery disc on orders of 48 pieces or more. Each additional or LTM orders $50.00(A).

EMBROIDERY Areas on top performers

3-D Embroidery
Available on all embroidery locations. Add $1.50(A) each running charge per location in addition to any other applicable embroidery charges.

Side or Back Panel Embroidery
Up to 5,000 stitches. Add $1.50(A) each running charge. Disc charge free.

Across Back Seam Embroidery
Up to 5,000 stitches. Add $1.50(A) each running charge. Disc charge free.

Visor Embroidery
Domestic styles only. Available on the top or underside of visors up to 5,000 stitches. Add $1.50(A) each running charge. Disc charge free.

Fabric Strap Embroidery
Up to 3,500 stitches and 1 color. Add $1.00(A) each running charge (in addition to the fabric strap price). Disc charge free. Decoration area is 3” wide x 3/8” high.

Extra Stitches
Extra stitches on any embroidery location add $.50(A) each running charge per thousand stitches or fraction thereof over allowable stitch count. Disc charge free.

Metallic Thread
Add $.50(A) each. Gold and silver mylar available.

Front Panel Silk Screen Printing
Available on 5 panel styles only. Price includes one color screen print, additional colors add $.60(A) each (maximum 4 colors). NO screen charge on first color. $40.00(A) screen charge for each additional color.

Side and/or Back Panel Silk Screen Printing
Custom Made in USA styles only. Add $1.30(A) for first color and $.60(A) each additional charge per color (maximum 4) and per location. Screen charge $40.00(A) per color.

Visor Silk Screen Printing
Add $1.30(A) for first color and $.60(A) each additional charge per color (maximum 4) and per location. Screen charge $40.00(A) per color. 48 piece minimum. Available on most fabrics. Best results when using a light colored fabric with a dark imprint.


All prices are subject to change without notice.