Just notify us within 7 days of receipt of your order of any damages, or shortages. Each carton will be marked or contain a packing slip identifying the product in each box. We also keep the same information on file for verification. Tracking information from UPS is also available for each carton along with Proof of Delivery forms.
Refund requests submitted after 15 days of receipt of order will not be honored. All Refunds will be issued in the form of original payment.
Returns Policy - Defective Merchandise
Just notify us within 7 days of receipt of your order of any damages, or shortages.
You will be given an RMA# to include with your return. Once you have received this number, write it on your original invoice, on the box or package, and include it in the return package.
AccessoryCore is not responsible for any return shipping fees. The customer is responsible for all return shipping fees.
Please notify AccessoryCore immediately of any damages that may be the fault of the shipping company. AccessoryCore is not responsible for replacing any items that may have been damaged during shipping. We will work with the shipping company to ensure action of replacement.
We ask that you return items that are in their original state. Please do not launder any items to be returned. If product has been worn or washed it can not be exchanged.
Please take care when returning your item to ensure that it is packed and shipped as neatly as possible.
AccessoryCore reserves the right to deny a refund or exchange if the garment or accessory has been altered (from the original state) in any way.